The Program for Quality Problem Solving 2 (PQPS2)

Approaches to and Techniques for Quality Improvement

DATA INÍCIO: 28/02/2018

DATA TÉRMINO: 13/03/2018




Participants should have the following qualifications.

(1) Participants should be, in principle, managers/supervisors or engineers who wish to acquire practical

knowledge of techniques for improving quality and resolving important problems.

(2) Participants should have, in principle, three years or more of business experience. It is preferable that participants are between 25 and 45 years of age.

(3) Participants should be university graduates and/or have equivalent professional experience.

(4) Participants should have a sufficient working knowledge of English.

(5) Participants should be healthy enough to undergo an intensive training program in Japan.

(6) Participants should be residing in the developing countries and/or regions.

(7) Participants should not be students or armed forces personnel.

(8) Former participants of AOTS training programs (ODA-funded and CRTP programs) organized in Japan are not entitled to apply for any program which starts within six months (183 days) after they have returned home from Japan.


(1) Participants shall attend all the events in the curriculum provided for each management training program.

(2) Family members are not allowed to accompany participants on their journey in Japan.

(3) Participants shall not request AOTS to arrange, nor arrange by themselves, any additional programs, and shall leave Japan and return to their home country soon after the completion of the program.

(4) In the case of applications from other than Japanese-affiliated companies or local companies that hold local capital, the priority for selection becomes lower.

(5) Those who work in the national government (agency) or the local government (agency) are not eligible to participate in the AOTS management training programs, since the programs are mainly targeted at the people working in the companies/organizations in the private sector.

(6) The number of participants from the same host company in Japan or the same sending company from overseas may be limited if there are more applicants than AOTS can accept.



Dr. Noriaki Kano

Professor Emeritus, Tokyo University of Science

Honorary Chairperson, Asian Network for Quality (ANQ)

Chairperson, Selection Committee for Deming Prize for Individuals

Board Member, Union of Japanese Scientists and Engineers (JUSE)

Honorary Member, Japanese Society for Quality Control (JSQC)

Honorary Member, International Academy for Quality (IAQ)

Honorary Member, the American Society for Quality (ASQ)

Foreign Honorary Adviser, China Association for Quality (CAQ)

Principal Counselor, Indian Society for Quality (ISQ)

Honorary Advisory Board Member, Hamdan Bin Mohammed e-University, Dubai

Honorary Member, Philippine Society for Quality (PSQ), Singapore Quality Institute (SQI), Quality and

Productivity Society of Pakistan (QPSP), Vietnam Quality Association of Ho Chi Minh City (VQAH), Indian

Society for Quality (ISQ), Chilean Association for the Quality (ASCAL), Business Foundation for Quality and

Excellence (FUNDECE, Argentina) and Finnish Society for Quality (FSQ)

Committee Member, Deming Application Prize (1978 -2010), Chairperson (2004-2007)

President (2000-2002), Japanese Society for Quality Control (JSQC)

Auditor, Sekisui Chemical Co., Ltd. (2003-2009)

Board Director, Komatsu Co., Ltd. (2008-2014)

Chair Professor, Chung Yuan Christian University (Taiwan) (2006 -2012)

Board Member, Overseas Human Resources and Industry Development Association (HIDA) (2007-2012)

Dr. Kano is a world authority on TQM field. His numerous research results, such as “The House of TQM” and

“Attractive Quality and Must-Be Quality (Kano Model)”, and “The Task Achieving QC Story” have brought

him an international reputation. He has published more than 300 research papers and books. He is renowned

throughout the world as the founder of the “Kano Model.” He was awarded the 1997 Deming Prize for

Individuals by the Deming Prize Committee (JUSE), the 1997 Deming Lecturer by the American Statistical

Association (ASA), the 2002 E. Jack Lancaster Medal, the 2006 E. L. Grant Medal by the American Society

for Quality (ASQ), the 2009 Distinguished Service Medal, the 2008 Dronacharya Award by Indian Society for

Quality (ISQ), and the 2014 A. V. Feigenbaum Lifetime Achievement Medal by Asia Pacific Quality

Organization (APQO), and the 2016 presidential Georges Borel Award for international achievements by the

European Organization for Quality (EOQ), which is regarded as the best prize in the field of quality in Europe.

In 2009, the Kano Quality Award was established by the Technology Promotion Association in Thailand for

excellent and successful companies in management based on TQM. In 2010, Ishikawa-Kano Award named

after Dr. Kaoru Ishikawa and Dr. Kano has been established by the Asian Network for Quality (ANQ) for

individuals who have made great contribution to the development of quality in Asia.


Mr. Yukihiro Ando

TQM Consultant

Lead Examiner, the Deming Prize Committee

Academician, International Academy for Quality (IAQ)

Board Member, the Japanese Society for Quality Control (JSQC)

Honorary Advisor, Saitama Region QC Circle

Member of the Committee on the Domestic Response to ISO/TC176

Mr. Yukihiro Ando has been offering his expertise as a TQM consultant for many years to a large number of

companies in both manufacturing and service sectors both at home and abroad, of which 25 companies have

been awarded the Deming Application Prizes. He is a lecturer for quality management seminars held by

organizations such as the Union of Japanese Scientists and Engineers, and has established a reputation as a

lecturer who gives practical, enjoyable lectures. He has published many books on TQM. He was awarded the

1987 and 1997 Nikkei QC Literature Prizes, and the 2010 Distinguished Service Award for Promoting Quality

Control from the Japan Society for Quality Control. His book published in 2010 “Daily Management - The

TQM way” was awarded 2011 Masing Medal from International Academy for Quality.

Dr. Masaaki Kaneko

Associate Professor, Department of Management Systems Engineering, School of Information and

Telecommunication Engineering, Tokai University

Dr. Masaaki Kaneko has been engaged in his research at universities, specialized in Quality Control and TQM,

after completing his doctorate degree at the Graduate School of Science and Engineering at Waseda University.

He has won the Research Recognition Award by the Japanese Society for Quality Control (JSQC) four times,

and the Best Paper Award by the Asian Network for Quality (ANQ) three times. He is also a representative of

JSQC and a member of its international committee. In addition, he acts as a lecturer at seminars held by the

Union of Japanese Scientists and Engineers (JUSE), and he was given an award for especially skillful lecturers

at the 2005 and 2015 BC annual campaigns. He was also awarded the 2015 Nikkei QC Literature Prize for a

collective-writing book, "QMS Approaches for Medical Care Quality to be Assured by Organizations."


Dr. Kazuyuki Suzuki Professor Emeritus, the University of Electro-Communications

Dr. Tomomichi Suzuki Professor, Department of Industrial Administration, Faculty of Science and

Technology, Tokyo University of Science

Dr. Satoko Tsuru Specially Appointed Professor, Healthcare Social System Engineering Laboratory,

School of Engineering, the University of Tokyo

Mr. Yoshihisa Matsuda Registered Consulting Engineer (Quality Management)

Lecturer, Tokyo University of Science

Dr. Masahiko Munechika Professor, Faculty of Science and Engineering, Associate Dean, School of Creative

Science and Engineering, Waseda University



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